Hotel Cleaning & Housekeeping

Hotel cleaning and housekeeping for London hotels

Guest-ready public area cleaning and housekeeping support, backed by compliant, cost-controlled chemical management. The same approach that cut chemical costs by 64% for a Central London hotel.

Why Hotels Switch

The challenge of hotel cleaning and housekeeping

High room turnover, back-of-house operations and public areas all draw on cleaning chemicals across multiple departments, often through mixed suppliers, with no controlled dilution, inconsistent standards and no structured COSHH-aligned framework. That makes it difficult to control cost, standardise housekeeping output or demonstrate consistent compliance.

Our Approach

Our hotel cleaning and housekeeping service

Klense provides trained housekeeping operatives and public-area cleaning alongside centralised, COSHH-aligned chemical management, standardising products across housekeeping, kitchen and back-of-house areas to control cost without compromising guest-ready standards.

Scope of Work

What's included

Scope is agreed at your site assessment; the list below covers what’s typically included in a Klense hotel cleaning and housekeeping specification.

Public areas & lobby

Guest-facing spaces kept to a consistently presentable standard.

Guest room housekeeping

Trained housekeeping operatives supporting daily room turnover.

Back-of-house & kitchen support

Kitchen porter support and back-of-house cleaning, including breakfast service periods.

Washrooms & public toilets

Full washroom cleaning and consumable restocking as part of the specification.

Carpet & upholstery cleaning

Periodic deep cleaning of carpets, upholstery and fabric wall finishes.

Chemical & consumables management

Centralised, COSHH-aligned dosing system with staff training and ongoing auditing.

Exact scope confirmed against your hotel's operational requirements.

Scheduling

Frequencies and scheduling

Hotel cleaning and housekeeping is scheduled around occupancy and guest activity, not a fixed default.

Daily housekeeping

Guest room turnover and public area cleaning, every day of operation.

Continuous public area cover

Ongoing cleaning of lobbies and communal areas throughout guest hours.

Periodic deep cleans

Deep cleaning programmes aligned with occupancy levels.

Onboarding

How we mobilise your contract

Klense coordinates directly with hotel management to arrange staffing, site induction and where agreed installation of a centralised chemical dosing system, migrating day-to-day products to professional concentrates with full COSHH-aligned labelling and documentation.

Our Teams

Staffing and supervision

Klense provides consistent, trained housekeeping operatives, with kitchen porter support and breakfast-service cover available during peak periods. Attendance is tracked, with planned cover for absence, so your hotel isn’t left short-staffed at short notice.

Commercial Cleaning Compliance

Health and safety

All cleaning is carried out in line with COSHH regulations, with controlled dilution at source, clear COSHH documentation and reduced handling risk for staff. Klense is SafeContractor accredited and SMAS Worksafe/SSIP certified, supporting your hotel’s audit readiness.

Public & employer's liability insurance: £20m

Commercial Cleaning Standards

Quality assurance and reporting

Scheduled inspections and ongoing oversight and auditing are carried out by Klense, with issues logged and reported to hotel management, and a clear escalation route if standards slip.

Scheduled inspections

Regular, planned checks by a supervisor. Not one-off spot checks.

Documented reporting

Findings are recorded and shared, not just verbally noted.

Direct escalation route

A clear point of contact when something needs attention.

Hospitality · Central London

Bryson Hotel: 64% Lower Chemical Costs, Full COSHH Compliance

A 4-star, 43-room Central London hotel was relying on ready-to-use retail cleaning products sourced across multiple suppliers, which lead to inconsistent spend, no controlled dilution, and no structured COSHH-aligned compliance framework. Klense implemented a centralised concentrated dosing system with staff training and ongoing auditing, alongside wider operational support including trained housekeeping operatives and kitchen porter cover.

64.39%

reduction in chemical costs

50%+

reduction in product spend

Full

COSHH & HSE alignment

“Thanks to Klense, we managed to overcome our biggest obstacle: hiring trustworthy, experienced people who actually stay with us.”

— Oleg, Hotel Manager, Bryson Hotel

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What our clients say

Frequently asked questions

Do you provide housekeeping staff, or just cleaning?

Both. Klense provides trained housekeeping operatives for guest rooms alongside public area cleaning and back-of-house support.

Can you help reduce our chemical and cleaning costs?

Yes. Our Bryson Hotel case study shows a 64.39% reduction in chemical costs through a centralised dosing system. See the case study above for details.

Do you offer kitchen porter or breakfast service support?

Yes, kitchen porter support and breakfast-service cover during peak periods can be included as part of your specification.

Can cleaning happen without disrupting guests?

Yes, housekeeping and public area cleaning are scheduled around occupancy and guest activity.

Is Klense insured for work in hotels?

Yes, Klense is fully insured to carry out work in hotels.

How is pricing calculated?

Pricing is based on your site assessment, room count, public area size, scope and staffing, rather than a fixed rate card.

Recieve a Cleaning Quotation

Request your free site assessment

Tell us about your premises and a member of the Klense team will arrange a site visit or call. There’s no obligation, and no hard sell.

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