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Care Home Cleaning

Care home cleaning services for London care providers

Infection-control-aware care home cleaning for regulated, sensitive London care homes and environments. Supporting the standards your residents, families and CQC inspections expect.
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Why Providers Switch

The challenge of cleaning in a regulated care environment

Care homes operate under close regulatory scrutiny, where cleaning standards directly affect resident health, infection control and CQC compliance. An inconsistent contractor doesn’t just look untidy. It creates genuine infection-control risk and compliance exposure that reflects on the whole home.

Our Approach

Our care home cleaning service

Klense delivers infection-control-aware cleaning programmes with COSHH-aligned chemical management, scheduled around residents’ routines and coordinated with your care team, so cleaning supports care delivery rather than interrupting it.

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Scope of Work

What's included

Scope is agreed at your site assessment; the list below covers what’s typically included in a Klense care home cleaning specification.

Resident bedrooms & lounges

Cleaned to a consistent, infection-control-aware standard.

Dining areas

Cleaned around mealtimes to support hygiene and resident routines.

Bathrooms & assisted washrooms

High-frequency cleaning of sensitive, high-risk areas.

Corridors & communal areas

Shared circulation spaces kept clean throughout the day.

Clinical & treatment areas

Specialist cleaning of on-site clinical and treatment areas.

Infection control & deep cleaning

Scheduled and reactive deep cleaning programmes for infection control.
Exact scope confirmed against your home's care and clinical requirements.

Scheduling

Frequencies and scheduling

Care home cleaning is scheduled around residents’ routines and care activity, not a fixed default.

Daily cleaning

Consistent daily cleaning of bedrooms, communal areas and washrooms.

Daily deep clean

Scheduled or reactive deep cleans as part of your infection control plan.

Terminal cleaning

Terminal cleaning availability, after discharge/outbreak.
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Onboarding

How we mobilise your contract

Klense coordinates with your care home manager to arrange site induction, infection control procedures and access arrangements before the first clean, so the contract fits your home’s existing care routines from day one.

Our Teams

Staffing and supervision

Your home is cleaned by a consistent team working to infection-control-aware practices. Attendance is tracked, with planned cover for absence, and a supervisor or contract manager is your direct point of contact.

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Care Home Cleaning Compliance

Health and safety

All cleaning is carried out in line with COSHH regulations and infection-control best practice, with risk assessments and method statements (RAMS) available for your home’s records. Klense is SafeContractor accredited and SMAS Worksafe/SSIP certified, supporting your CQC compliance evidence.

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  • SafeContractor Accredited
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  • SMAS Worksafe / SSIP Certified
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  • Accredited Living Wage Employer

Public & employer's liability insurance: £20m

Commercial Cleaning Standards

Quality assurance and reporting

Scheduled inspections are carried out by a supervisor, with issues logged and reported to your care home manager, and a clear escalation route if standards slip.

Scheduled inspections

Regular, planned checks by a supervisor. Not one-off spot checks.

Documented reporting

Findings are recorded and shared, not just verbally noted.

Direct escalation route

A clear point of contact when something needs attention.

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What our clients say

Frequently asked questions

Yes, all Klense cleaning staff are DBS-checked for work in care homes.

Yes, all cleaning follows infection-control-aware practice as part of the agreed specification.
Yes, cleaning is scheduled around residents’ routines and care activity.
Pricing is based on your site assessment, home size, scope, frequency and clinical requirements, rather than a fixed rate card.

Recieve a Cleaning Quotation

Request your free site assessment

Tell us about your premises and a member of the Klense team will arrange a site visit or call. There’s no obligation, and no hard sell.